Need a hand? You're in the right place.

Contact: [email protected] — we read every email and reply within 48 hours.

Quick fixes for common issues

My food log didn't update after the coach logged something

The tracker should refresh automatically after Coach logs a meal. If you don't see an entry, pull down on the Tracker screen to refresh. Still missing? Force-quit and reopen — your local cache will rebuild from the database.

The coach gave me wrong macros for a meal

The AI estimates macros from your description, and sometimes it gets a portion size or item identity wrong. You can edit any entry from the Tracker by swiping or tapping. For branded items, the coach searches the web for accurate values — if you tell it the brand or restaurant by name, it'll pull verified macros instead of estimating.

My Apple Watch workouts aren't showing up

Open iOS Settings → Privacy & Security → Health → Meals.AI and make sure all workout, energy, and activity permissions are on. The coach reads these on every chat — flipping them on takes effect immediately.

I can't sign in

• Double-check the email and password
• If you signed up with Apple or Google originally, use that same button (passwords from those providers won't work on the email form)
• Forgot your password? Tap the email-and-password form, then leave the password blank and tap Sign In — you'll get a reset link

The chat with Coach failed mid-response

Tap the failed message to retry. If retries keep failing, your network may be flaky — toggle airplane mode off-and-on and try again. Your food log and weight log all work offline; only the coach needs the network.

Account and data

Deleting your account

Open the side menu → Settings → scroll to the bottom → Delete Account. Tap Continue, then Delete Forever. All your data is removed permanently within 7 days — food log, weight, workouts, chat history, scanned items, preferences, and your account record.